earnphp Privacy Policy

1. Introduction

earnphp is committed to protecting the privacy and personal data of every player who uses our platform. We understand that Filipino players trust us with sensitive information, and we take that responsibility seriously. This Policy applies to all personal data collected through the earnphp website, mobile platform, live chat support, and any other earnphp service channel.

This Policy is intended to comply with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. earnphp acts as the personal information controller in respect of the data described in this Policy.

This Policy should be read alongside the earnphp Terms & Conditions, which govern your use of the platform. Defined terms used in this Policy have the same meaning as in the Terms & Conditions unless otherwise stated.

2. Personal Data We Collect

2.1 Registration Data

When you create an earnphp account, we collect the following information:

• Full legal name;
• Date of birth (to verify you are 21 years of age or older);
• Mobile number;
• Email address;
• Username and encrypted password;
• Province or city of residence (e.g., Manila, Cebu, Davao, Quezon City, Makati).

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering regulations and to verify your identity before processing withdrawals, earnphp may collect:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's licence, UMID);
• Proof of address (e.g., utility bill, bank statement);
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account);
• Selfie or liveness verification image.

2.3 Financial Data

When you make deposits or request withdrawals, earnphp collects transaction records including payment method type (GCash, PayMaya, bank transfer, debit card), transaction amounts in Philippine Pesos (PHP), and transaction timestamps. earnphp does not store full payment card numbers or full GCash/PayMaya account credentials.

2.4 Usage and Technical Data

earnphp automatically collects certain technical data when you access the platform, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser;
• Pages visited, game sessions played, and session duration;
• Referring URL and exit URL;
• Cookie identifiers (see Section 8).

2.5 Communications Data

If you contact earnphp via live chat, email, or any other support channel, we retain records of those communications, including the content of your messages and any attachments you provide.

3. How We Use Your Personal Data

earnphp uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your earnphp account, including processing deposits and withdrawals in PHP.
• Identity Verification: To verify your age (21+) and identity in compliance with Philippine law and anti-money laundering obligations.
• Service Delivery: To provide access to earnphp games, live dealer tables, promotions, and customer support.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools such as deposit limits, session limits, and self-exclusion where appropriate.
• Legal Compliance: To comply with applicable Philippine laws, regulations, and regulatory requests.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications about earnphp offers.
• Platform Improvement: To analyse usage patterns and improve the earnphp platform experience for Filipino players.

4. Legal Basis for Processing

earnphp processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and earnphp (i.e., to provide the platform services you have registered for).
• Legal Obligation: Processing is necessary to comply with earnphp's legal obligations, including KYC, anti-money laundering, and responsible gaming requirements.
• Legitimate Interests: Processing is necessary for earnphp's legitimate interests in operating a secure, fair, and commercially viable platform, provided those interests are not overridden by your rights.
• Consent: Where earnphp relies on your consent (e.g., for marketing communications), you may withdraw that consent at any time by contacting support or updating your account preferences.

5. Data Sharing and Disclosure

earnphp does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya/Maya, and banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC service providers who assist earnphp in verifying player identities.
• Technology and Hosting Providers: Cloud infrastructure and software providers who host and operate the earnphp platform under strict data processing agreements.
• Game Providers: Licensed game studios whose games are available on the earnphp platform, to the extent necessary to deliver game services.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, regulators, and law enforcement bodies where disclosure is required by law or court order.
• Professional Advisers: Legal, accounting, and auditing firms engaged by earnphp, subject to professional confidentiality obligations.

All third parties with whom earnphp shares personal data are required to handle that data in accordance with applicable data privacy laws and earnphp's data protection standards.

6. Data Retention

earnphp retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations.
• KYC documents are retained for the period required by applicable law, typically five (5) years from the date of the last transaction.
• Communications records are retained for up to three (3) years from the date of the communication.
• Technical and usage data may be retained in anonymised or aggregated form for analytical purposes indefinitely.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, earnphp will securely delete or anonymise that data.

7. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by earnphp:

• Right to be Informed: The right to be informed of how your personal data is being processed.
• Right of Access: The right to request a copy of the personal data earnphp holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to earnphp's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines.

8. Cookies and Tracking Technologies

earnphp uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the earnphp website.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function, including session management and security. These cannot be disabled.
• Analytics Cookies: Used to understand how players interact with the earnphp platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the earnphp platform.

9. Data Security

earnphp implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the earnphp platform;
• Encryption of sensitive data at rest, including passwords and KYC documents;
• Access controls limiting personal data access to authorised earnphp personnel on a need-to-know basis;
• Regular security assessments and penetration testing;
• Incident response procedures for detecting and responding to data breaches.

While earnphp takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your earnphp login credentials. If you suspect a security breach affecting your account, please contact earnphp support immediately.

10. Children's Privacy

The earnphp platform is strictly for persons aged 21 years and above. earnphp does not knowingly collect personal data from individuals under the age of 21. If earnphp becomes aware that personal data has been collected from a person under 21, that data will be deleted and the associated account will be closed immediately. If you believe a minor has registered on the earnphp platform, please contact us at [email protected].

11. Third-Party Links

The earnphp platform may contain links to third-party websites or services. This Privacy Policy applies only to the earnphp platform. earnphp is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Privacy Policy

earnphp may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page. Where changes are material, earnphp will notify registered players via email or in-platform notification. Your continued use of the earnphp platform following the effective date of any update constitutes your acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or earnphp's data practices, please contact us:

earnphp will acknowledge your request within 5 business days and respond in full within 15 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.